With the right call center solution in place, you can accelerate the quality, efficiency, and value of your customer communications. But how do you go about picking the right one? There are dozens of call center solutions on the market. To ensure you invest in the right software for your business, you need to consider […]
Expert selling doesn’t just happen. There’s a method to the madness and it comes in the form of a carefully crafted sales methodology strategy. Sales methodologies provide structure and strategy to customer interactions. They help sales reps navigate the thousands of scenarios and situations that present themselves throughout the sales process. With them, you can […]
What they don’t tell you about a good sales strategy is that to succeed, you have to be willing to innovate, whether you’re in consultative selling or making things to sell on Etsy. There’s a lot of formulaic advice out there which encourages you to follow in the footsteps of others and adhere to the […]
Whether you’re providing marketing software or enterprise security solutions, a well-oiled outbound sales operation is essential to getting your product in front of every potential customer. But where do you start? If you invest your limited budget in the wrong direction, you’ll be spending time and money you can’t lose on tactics that don’t work. […]
Software as a Service (SaaS) has risen in popularity in recent years. Thanks to its scalability and diverse functionality, there is a SaaS solution for most business or individual needs. The problem is that having the wrong strategy or using the wrong techniques could mean losing customers, time, and money. The concept of SaaS sales […]
So, you’re managing a sales team? Whether you’ve been in sales yourself and are moving up the corporate ladder, or whether you’re coming from a non-sales background, this is an exciting time. But it’s also a challenging time because now you’re responsible for making sure that your team hits their quotas and makes their numbers. […]
According to a study by Zendesk, 80% of customers are ready to buy from a competitor after more than one bad experience. If you are to keep up with your competitors, improving your customer service is crucial. The first step to that is writing effective customer service emails. In this blog post, I’ll lay down […]
The SaaS industry is among the fastest-growing industries in the IT field. And it shows no sign of stopping anytime soon. Currently, it’s estimated to be worth a whopping $145 billion. SaaS solutions are becoming the go-to solution for many businesses. They operate on a subscription basis and are usually cloud-based, making them flexible and […]
What is Sales Enablement? The ability of a sales team doesn’t just depend on its members. Its success is dependent on having all the right resources at its disposal and the right processes with which to work by. Ensuring the sales team is equipped for the job by having the right sales enablement tools as […]
These days nobody doubts that the global pandemic changed our workstyle forever. Most of the companies and their employees not only adapted but started to enjoy the flexibility remote work gives us. According to Forbes, 76% of employees do not want to return to full-time office work. Some are even ready to change the job […]